Aged Care Marketing That Builds Trust and Drives Enquiries

Marketing in the aged care sector requires sensitivity, clarity, and trust.
 
Decisions are rarely made quickly — they are researched, discussed, and influenced by multiple people.
 
At Sun Media, we build strategies that connect with families at the right time, with the right message — turning consideration into qualified enquiries.
4 6 4 9 2 3 7 8 0 6 4

Aged Care Companies Managed

3 6 4 9 2 3 7 8 0 6 3
3 4 0 6 3 4 9 2 0 3 6
%

Tour booking rates

4 6 8 9 2 3 7 8 0 6 4
3 6 0 6 3 4 9 2 1 3 6
1 9 2 0 3 1 8 7 6 5 1

Residential Beds

$
4 6 8 9 2 3 7 8 0 6 4
3 7 0 6 3 4 9 2 1 3 7
.68
Cost Per Lead

Home Care

Supporting independent living requires messaging that focuses on comfort, familiarity, and quality of life.

  • In-home support services positioning
  • Education around Home Care Packages
  • Messaging focused on independence and safety

Residential Care

Residential care decisions are often urgent and emotional, requiring clear, reassuring communication.

  • Facility positioning and differentiation
  • Trust-led messaging for families
  • Clear pathways to enquiry and tours

How We Build Momentum

Educational Content

Meta Ads Campaigns

Email Marketing & Nurture

Data-Led Audience Expansion

Content That Resonates

Integrated Marketing Solutions

Lead Generation that focuses on quality

Aged care marketing is not about volume — it’s about qualified enquiries.

  • Google Ads targeting high-intent searches
  • Meta campaigns for awareness and retargeting
  • Landing pages designed for conversion
  • Clear enquiry pathways and tracking

Integrated Marketing Approach

  • Google Ads (high-intent lead capture)
  • Meta Ads (awareness and retargeting)
  • Website UX and messaging
  • Email marketing and nurture
  • CRM and enquiry tracking

$47.8

Cost per Lead Google Ads

1160+

Qualified Meta Leads Generated

30%

Conversion Increase Google Ads

Industry

NDIS

Services

Google Ads • Website Management • Content Production • Email Marketing & Automation

HomeGuardian AI

Aged Care | NDIS

50%

Reduced Agency Fees

50%

Reduced Ad Spend

15%

Increase in Sales

Industry

Civil Construction / Infrastructure / Government Projects

Services

Content Production • Website Support • Social Media Marketing • Google Ads • Stakeholder Communication

Superior Aged Care

Aged Care | NDIS

Challenges and Solutions

Our Solution

Building Trust Earlier In The Decision Journey

For many families, the search for aged care or Support at Home services begins long before a decision is made. Adult daughters, family members and carers are often researching options online, trying to understand government funding, available support and the best solutions for their loved ones. Sun Media helps providers connect with these audiences through targeted advertising, educational content and purpose-shot storytelling that simplifies complex information, explains available funding pathways and positions your organisation’s unique points of difference. By building trust early and remaining visible throughout the decision-making process, we help generate qualified enquiries and create stronger waitlists across residential aged care and Support at Home services.

01

Our Solution

Showcasing Real People, Real Care And Real Community

Many providers rely on similar messaging and generic imagery, making it difficult for families to understand what truly sets them apart. Sun Media creates purpose-shot content featuring real residents, clients, carers, team members and community experiences to showcase your culture, care philosophy and lifestyle offering. Through authentic storytelling, testimonials and educational campaigns, we help families build confidence in your brand before they ever make an enquiry.

02

Our Solution

Generating Consistent Enquiries Across Multiple Care Pathways

Whether the goal is increasing residential aged care occupancy, growing Support at Home services or building future demand, providers need a consistent pipeline of qualified enquiries. Through targeted Meta and Google Ads, localised landing pages, audience segmentation and ongoing optimisation, Sun Media helps providers reach the right audiences at the right time, improve enquiry quality and support long-term growth through stronger occupancy rates, service uptake and waitlist generation.

03

Ready When You Are

Whether you need an experienced marketing team, support across multiple channels or a flexible package that adapts as your business grows, we’re ready to help.
For more than 16 years, Australian businesses have trusted Sun Media to deliver strategy, content, technology and communication that support measurable business growth.
Flexible Packages. Experienced Team. Long-Term Partnerships.

Shine Brighter With Sun Media!

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